Should my iPhone/iPod touch and my desktop be on the same network when connecting with Windows?

Yes, your iPhone/iPod touch and desktop computer need to be on the same network. The router IP address of your iPhone/iPod touch should be the same as the default gateway number from your computer. The subnet mask numbers should also be the same on your iPhone/iPod touch and computer. To verify that your computer and iPhone/iPod touch are connected to the same router and have the same subnet mask, please see the instructions below.

Steps to verify subnet and router settings for Windows:

• On the Computer open a command prompt, type “ipconfig” (without the quotes), press the ENTER key.

Steps to verify subnet and router settings for iPhone/iPod touch:

• On your iPhone/iPod touch tap the settings icon, then Wi-Fi, then the arrow next to the name of the network you are connected to.