What does it mean if I see a "Connection Error" during a sync?

During a sync, you may occasionally see a "Connection Error" if your network connection is interrupted due to a weak connection such as when you are traveling in a subway. If this occurs, you may need to just wait to synchronize until you have a strong signal and then try synchronizing again. Otherwise, to check your network connectivity, you can use the Safari Web Browser to make sure you can successfully connect with Toodledo.com and/or rememberthemilk.com directly.

If, after you have a strong network connection and you still see a problem, please use the "Email Diagnostic Report" button inside of the Synchronization settings string to send us an email. Please take a moment to explain the problem you are seeing before sending us your report and we will be happy to help.